A “School” is defined as any instructor offering their services to the public.
- instructors who accept payments for services or provide voluntary services or provide services for free
- mobile operations
- fixed locations
- operating from a shop
- sole operators / single instructors
- employ many instructors and staff
Any instructor offering services to the public is not only providing instruction and guiding, but has operational responsibilities that include ensuring safe locations are used, emergency response, risk management and procedure documentation is in place, correct equipment is used, insurance and correct permits are held (as applicable to the country and locations).
- Abide by operational and safety standards
- Abide by the Code of Ethics and Conduct for SUP school operations and instructors
- Have comprehensive standard operating procedures, risk management plans, workplace health and safety and emergency response procedures
- Have environmental risk management impact plans
- Employ qualified and experienced SUP instructors
- Ensure instructors hold relevant child protection clearances (working with children checks as applicable to the country)
- Abide by student to instructor ratios
- Comply with government laws and regulations, including holding relevant permits and licences
- Have appropriate insurance as applicable to the country
- Provide safe and quality equipment and clothing, that is suitable to the students ability.
- Activities are only undertaken at safe and suitable locations with suitable weather and water conditions
- Implement child friendly practices
- Prohibit discrimination towards any group or individuals
- Have a refunds, complaints and feedback process
- Implement ethical marketing standards